Where do I direct questions, comments or issues?
Reach out to us anytime! Click here to contact.
How do I return or exchange my product?
We want you to be totally satisfied with your Raney Co Read and Play kit. Returns are accepted within 30 days of delivery and the item must be in its original packaging. Click here to contact us. Leave your name, order number, reason for return, and we will issue you a prepaid return label. Return shipping is free within the United States
How do I sign up for your emails?
Click here to sign up for email. We send updates on product launches so you can be the first to know!
Where can I buy Raney Co. products?
A new kit is released each month. Customers can purchase on our website. Direct links can be found on Facebook and Instagram. For updates on what day the kit will launch, join our email list here or follow us on social media.
How do I check my order status?
After you submit your order, you will receive an email confirmation. Once your order ships, you will receive a second email with your tracking information. In addition, you can opt into status updates via text messages.
How much is shipping?
Shipping is a flat fee of $5. We do offer free shipping on occasion. Free shipping alerts will be advertised on our website.
How do I return my order?
Contact us here with your name, order number and reason for return, and optionally, we will issue you a prepaid return label. Return shipping is free within the United States
What comes in each kit?
Each Read and Play Kit includes a book, set of props, and the Play Smarter card. We choose books that are engaging and captivating for children of all ages. The props are thoughtfully selected to include a wide range of textures, shapes and colors. A unique Play Smarter activity card is created for each book.
How do I use the Play Smarter activity card?
The Play Smarter activity card lists different activities you can do with your child to help enhance the experience. There are three categories on each card. The "do" activities encourage your child to get more hands on. The "play" activities focus on imaginative play. The "say" activities provide questions for you to ask your child as the story progresses. Pick and choose which activities would best suit your child's age.
What ages are the Read and Play kits designed for?
Our kits are not age specific. We encourage all little ones from toddlerhood to childhood to read, play and learn. Based on your child's age, the playing and reading may be done with help from an adult. As your child grows, the kits can be used for independent play.
What if I lost my Play Smarter Card?
Contact us here, letting us know which Play Smarter Card you are missing. We would be happy to send you a electronic version to print.